About Casino Grand Bay
Casino Grand Bay features a nautical theme with custom banners and decently sized game icons over a blue background. When you go to any of the sections other than the homepage, the layout changes and features a side menu which is useful for easy navigation. However, switching between sections here is not smooth as the pages take time to load even with a fast-speed connection.
The game lobby here features around 300 games that are provided by 4 different vendors. While Rival and BetSoft power the slot section, table games and live dealer games here are provided by Saucify and Fresh Deck Studios. The game lobby is solely focused on slots and we found very limited collections in other sections.
The online casino offers a generous welcome package and there are daily promotions provided here. You can also use the lotteries and tournaments in the Promotions section to win gifts and casino rewards. However, the casino does not provide any information about bonus terms to unregistered players.
Banking at Casino Grand Bay is secure and convenient as there are several banking options here including cards, crypto, e-wallets, and bank transfers. However, we found the banking policies here to be unfriendly, for instance, they have a very high minimum withdrawal limit and there is a charge on every withdrawal.
Game Providers and Games at Casino Grand Bay
Casino Grand Bay’s game lobby is powered by 4 vendors and features a collection of more than 300 games including slots, jackpots, live dealer games, table games, and video poker.
The game lobby is well organized but we missed a separate section for jackpots. Also, there are no filters provided in the game lobby at this casino.
Software Developers at Casino Grand Bay
Here is a list of all the vendors you will find at Grand Bay: BetSoft, Rival, Saucify, Fresh Deck Studios
We have provided more information about BetSoft and Rival who are the primary providers at this casino:
BetSoft: BetSoft is a very popular software vendor that has been around since 2006 and produces games with high-quality graphics and immersive gameplay. The software vendor is well known for its cinematic 3D slots and it also has developed many jackpots and table game titles.
Here are a few games by the software vendor you can enjoy at Grand Bay: Super Sweets, Gladiator, More Gold Digging, Take Olympus, Stampede, and At the Copa.
Rival Games: You can find titles by this software vendor in smaller online casinos as it mainly supplies to single vendor casinos and casinos with limited software vendors. The software vendor features a diverse collection of games across a wide range of themes and only develops slots.
The games provided by this vendor are safe and fair and you can try out these popular titles in the game lobby: Diamond Cherries, Ten Sons, Cleopatra’s Coins, Ocean Treasure, and Golden Gorilla.
Casino GrandBay Games
Casino Grand Bay allows unregistered players to view the game library but to play games for free in demo mode or wager real money, you will need to sign up here and make a deposit. To access different game categories, you need to scroll down to the end of the page, there you can find the links to different sections.
Here is some basic information about the game categories that are available here:
Video Slots: You will most of the games provided as there are more than 250 games here. We found a lot of popular titles from BetSoft and Rival here or you can try out the new and unknown games provided here. While the game lobby does not feature any filters, the slots section is divided by slot themes such as Crime and Mystery Slots, Egyptian Slots, and Warrior Slots.
You can enjoy these slots in the game lobby: Legends of Olympia, Juicy Jewels, Mamma Mia, Great White Buffalo, Take Olympus, and At the Copa.
- Jackpots: There is no separate section for jackpots in the game lobby and you can find them in the “All Games” section. They are very easy to spot as the jackpot value is displayed on the game icons, we found around 11 jackpots here including titles such as Cash Flow, Jingle Bells Jackpot, Dragon Rockets Multipot, and Molten Moolah.
Live Casino: The Live Casino section at Grand Bay features an extremely limited collection of 12 live dealer games that are provided by Fresh Deck Studios. The collection only offers blackjack and roulette games.
A few live dealer games that you can try out here are European Roulette, Baccarat, European Blackjack, Baltic Blackjack, and American Roulette.
Table Games: The Table Games section here features 32 games that are supplied by Saucify. The collection holds traditional casino games such as baccarat, blackjack, poker, and roulette. These games require luck as well as skills, so make sure to understand their rules before wagering real money.
Here are a few table games that you can enjoy at Casino Grand Bay: Deuces & Joker Poker, 3 Seat European Blackjack, Auto Roulette 2, Baccarat, and 1 Seat Single Deck Blackjack.
Video Poker: This section features 11 poker games including Joker Poker, Bonus Poker Deluxe, Deuces Wild Poker, and Aces and Faces.
Grand Bay VIP Program
If you are at this casino for a VIP program, you will be disappointed as there is no loyalty or VIP program at Casino Grand Bay but you can take advantage of all the promotions provided here to earn rewards and gifts. You can also try out other casinos if this is a deal breaker for you.
Payment Providers at Casino GrandBay
Casino Grand Bay not only supports fiat options such as cards, e-wallets, and bank transfers but also several cryptocurrencies to make it more accessible for all kinds of players. However, not all options are available for every jurisdiction, so confirm the same before signing up here.
Here are the banking options we found at Casino Grand Bay:
We couldn’t find the minimum and maximum deposit limits at Grand Bay but you need to wager all your deposits at least once before they will be eligible for withdrawal.
The online casino has a very high minimum withdrawal limit of $150 and the maximum withdrawal limit here is $10,000. All withdrawals at this casino have a fee of $0 to $30 imposed on them depending on the withdrawal amount and medium of withdrawal.
Grand Bay has a withdrawal processing period of 48 hours after which bank withdrawals can take another 1 to 3 days while bitcoin and e-wallet withdrawals are credited in a few hours or even instantly.
The internal operating currency of Casino Grand Bay is USD but the casino also accepts currencies such as GBP, EUR, CAD, SEK, AUD, NZD, NOK, and DKK.
Players who wish to make a withdrawal at Grand Bay need to verify their identities by going through a mandatory KYC process. The process requires you to submit a few documents including proof of address such as utility bills, a picture of the payment method used, and a government-issued photo ID.
We recommend you keep these documents ready and submit them as soon as possible to avoid delayed withdrawals. If you fail to submit these documents, your account can be suspended.
Minimum Withdrawl Amount - $150
- Is Manual Flush Supported? - No
- Ewallet Withdrawal Turnaround - Between 2 days and 3 days
- Bank Transfer Withdrawal Turnaround - Between 10 days and 12 days
- Credit/Debit Cards Withdrawal Turnaround - Between 5 days and 7 days
Help is at Hand
If you have any further questions or need help with any problem you are facing, the casino provides a 24/7 customer support team that can help resolve any queries or issues you might have. You can connect with the Grand Bay team using these methods:
- Email Support: If you don’t have an urgent query, you can simply drop an email to the Grand Bay customer support team at [email protected]
- Phone Support: This is another way that you can connect with the casino support team quickly by calling them at 1800 253 5048.
- Live Chat Support: There is a live chat bubble at the bottom right corner of the homepage which you can use to instantly connect to a support agent.