About Slot Madness Casino
Slot Madness casino website is very smooth and has a decent outlook. When you open the casino, you will see a promotional banner displaying a 275% welcome bonus of up to $2,750. Below the offer, a green “join now” button pops up, and on the right, you can see graphics of some cartoon characters holding money.
The menu on the right has options like Instant Play, login, sign up, promotions, banking, FAQ, support, privacy policy, and terms and conditions. From the top right, you can switch to instant play and change the language of the casino. At the moment, though, the casino is available in only two languages: French and English.
Below the welcome bonus banner, the games are categorized into 5 types. As the casino does not boast of a large lobby, it is limited to 150 only. In these games too, popular games like roulette, baccarat and live dealer games are missing. The casino must work on its games to engage the players. Even the jackpot games at Slot Madness have winning amounts of only 4-5 figures.
The casino claims to have a VIP program, but no information about its level of rewards is given. The only benefit that VIP players get is a monthly cashback. In our opinion, the loyalty program needs to be improved, and the casino must give clear information about tiers and rewards. There are 3-4 promotions that are applicable for certain games, but even in those, the wagering requirements differ from one game to another.
Like with the VIP program, no information about its responsible gaming policy is provided by the casino on its website. The customer support section is marginally better than other features of the casino. Along with live chat, players can call the team or email them.
Slot Madness casino encrypts your personal and financial data with high secured 128-bit encryption. To sum up, the casino needs improvement in many sections to come in the race of good casinos. Right now, the performance of the casino is below average.